CUSTOMER SERVICE ATTENDANT

CUSTOMER SERVICE ATTENDANT

CUSTOMER SERVICE ATTENDANT

A person standing behind a laptop

Are you a bar or restaurant floor legend looking for your next career move?

Are you game enough?

Then read on!

If you have experience in food & beverage and an awesome personality then we want to hear from you!

About us:

‘Fortress Sydney’ is a games and esports entertainment venue like no other. The 1,000 capacity venue includes a 400 sq/m 156-seat live esports arena (the ‘Alienware Arena’), 60+ premium gaming PCs, 250 sq/m arcade, two licensed and originally-themed bars, private party spaces, a full-service Tavern restaurant holding specially created VIP video game booths and designated board game / tabletop areas, merchandise store, dedicated streamer pods, and a live broadcast production facility.

About the role:

We are constantly on the lookout for amazing people to join our team. You might be a cocktail rockstar looking for a new challenge or maybe you've got some mad restaurant skills on the floor and are looking to expand your horizons. We regularly have openings for positions in our customer service team, where we handle everything from serving tables and making cocktails, to helping guests with PC gaming and board games. We love what we do and have fun doing it! If this sounds like a fit then we want to hear from you!

The ideal candidates must have:

  • At least 2 years experience working in a food & beverage environment

  • Outstanding customer service skills

  • Cocktail making experience (desired but not essential)

  • Barista experience (also desired but not essential)

  • Experience servicing large crowds of up to 1000 people

  • A valid NSW Responsible Serving of Alcohol certificate

  • A valid Working with Children's Check (this must be obtained before employment commences)

  • Confidence dealing with customer complaints and resolution

  • Energetic & have the ability to multi-task & adapt in a fast-paced environment

  • Excellent personal presentation & have a positive 'can do' attitude; and

  • Be flexible & available to work across a roster including week days, evenings, weekends & public holidays

  • Full ongoing rights to work in Australia

Fortress Sydney is frequently looking for new casual CSAs to join our awesome team. If you have experience in food & beverage operations and are looking to engage in an exciting & fast-paced environment then feel free to register your interest below! 

Fortress creates welcoming spaces where everyone belongs. We strive to make our venues accessible and respectful of diverse needs and identities, with zero tolerance for harassment or unsafe behaviour.

CLAIM YOUR FREE GIFT

Join the Fortress fun… sign-up for updates on our events, exclusive offers, and maybe even a rare loot drop. By signing up to this offer you are opting in to receiving marketing communications from Fortress, and agree that you have read and consent to our privacy policy.

© 2024 Fortress Games. All rights reserved.

Fortress creates welcoming spaces where everyone belongs. We strive to make our venues accessible and respectful of diverse needs and identities, with zero tolerance for harassment or unsafe behaviour.

CLAIM YOUR FREE GIFT

Join the Fortress fun… sign-up for updates on our events, exclusive offers, and maybe even a rare loot drop. By signing up to this offer you are opting in to receiving marketing communications from Fortress, and agree that you have read and consent to our privacy policy.

© 2024 Fortress Games. All rights reserved.

Fortress creates welcoming spaces where everyone belongs. We strive to make our venues accessible and respectful of diverse needs and identities, with zero tolerance for harassment or unsafe behaviour.

CLAIM YOUR FREE GIFT

Join the Fortress fun… sign-up for updates on our events, exclusive offers, and maybe even a rare loot drop. By signing up to this offer you are opting in to receiving marketing communications from Fortress, and agree that you have read and consent to our privacy policy.

© 2024 Fortress Games. All rights reserved.

Fortress creates welcoming spaces where everyone belongs. We strive to make our venues accessible and respectful of diverse needs and identities, with zero tolerance for harassment or unsafe behaviour.

CLAIM YOUR FREE GIFT

Join the Fortress fun… sign-up for updates on our events, exclusive offers, and maybe even a rare loot drop. By signing up to this offer you are opting in to receiving marketing communications from Fortress, and agree that you have read and consent to our privacy policy.

© 2024 Fortress Games. All rights reserved.