LOCATION & OPENING HOURS
WHERE IS FORTRESS?
Fortress Melbourne is located in the city on the Lower Ground level of Emporium Melbourne.
Fortress Sydney is located in the city on Level 2 of Central Park Mall, Chippendale, opposite UTS.
WHEN IS FORTRESS OPEN?
Fortress is open 7 days a week and you can see our current opening hours at www.fortress.games/locations
Venue EntryQ: IS VENUE ENTRY FREE?A: Yes! Entry to Fortress is always 100% FREE. We do have experiences that you can book and also run events that may require a ticket or booking. You can see these on our website fortress.games
Minors PolicyQ: WHAT IS THE POLICY FOR UNDER 18S?A: Fortress is for players of all ages, however, as a licensed venue there is an Under-18s Policy for patrons. Under-18s must be accompanied by a responsible adult at all times. No minors are permitted unaccompanied and accompanied minors are permitted to enter the venue until 7PM each day, and must leave before 8PM. You can see our Minors Policy at https://fortress.games/minors
BookingsQ: DO I NEED TO BOOK?A: No need to book, just walk in. We are a large venue. For some events we do have tickets. Check out fortress.games in the What’s On section. We also have an array of experiences from booking a PC in our Gaming LAN and Heroes Video Booths to parties and epic experiences. All can be booked from our website fortress.games
Gameplay RequirementQ: DO I NEED TO PLAY GAMES IF I GO TO FORTRESS?A: Absolutely not. There is lots to enjoy. Hanging out in The Tavern is a great way to spend any afternoon or evening whether that be for playing games or simply enjoying a bit to eat. We always recommend coming in and having a walk around, getting a feel for what you might be interested in and then our incredible team can assist you further.
ActivitiesQ: WHAT CAN I DO AT FORTRESS?A: Fortress is the Home of Games and there is so much to do. Discover the Tavern, a fantasy-themed bar and eatery, famed for its hearty meals and flowing ales. In our PC Gaming LAN you can play your favourite computer games on our PCs with lightning-fast connections. Use your own accounts, or access over a hundred popular games using our guest accounts. Jump into our Arcades where you can enjoy timeless favourites alongside sensations like Mai Mai and Taiko. We have board games, cosy booths where you can play and eat including video console games. We also offer mighty events such as gaming and pop culture trivia, board game socials, Dungeons & Dragons sessions, and much more! Visit fortress.games for full details.
Kids PolicyQ: IS FORTRESS KID-FRIENDLY?A: Yes, we are the Home of Games! Fortress does have a minors policy. Children under the age of 18 need to be accompanied by a guardian at all times and please note that after 8PM we do not allow minors in the venue.
Game AccountsQ: DO I NEED TO HAVE AN ACCOUNT OR OWN GAMES TO PLAY?A: No, full access to our games libraries is included in your PC Pass or hire of Heroes Booths. There are plenty of guest accounts available, which means you can enjoy top releases without needing your own account or to own the title. You can also log into your own PC game accounts if you wish, or bring your own board games.
AccessibilityQ: IS THE VENUE WHEELCHAIR ACCESSIBLE?A: Yes, Fortress is designed to be wheelchair accessible across all levels of both venues.
Late HoursQ: IS THE VENUE OPEN LATE?A: Yes, and you can see our opening hours at fortress.games/locations
ExperiencesQ: WHAT ARE ALL THE ACTIVITIES AND EXPERIENCES AT FORTRESS?A: We do have many experiences that you can book. You can view and book at fortress.games
CareersQ: CAN I GET A JOB AT FORTRESS?A: You can view any opportunities to join our team at fortress.games/careers
TournamentsQ: DO YOU HAVE ANY ORGANISED GAMEPLAY EVENTS OR TOURNAMENTS TO PLAY IN?A: Yes, we run games tournaments and you can see and express your interest at fortress.games/tournaments
Outside FoodQ: CAN I BRING OUTSIDE FOOD AND DRINK?A: No. Fortress is a licensed venue, we are unable to allow outside food and drinks in the venue. The only exception is if you are bringing your own cake into Fortress for a celebration, of which please note you will be charged a cakeage fee.
PaymentsQ: DO YOU TAKE CASH?A: Fortress is a cashless venue. We accept credit cards, debit cards and digital forms of payment, through your smartphone or on our POS system.
CakesQ: CAN I BRING MY OWN CAKE IN?A: Yes, you can bring your own cake into Fortress for your celebration! Whether it's a birthday, hens or bucks party, or any other special occasion, you're welcome to bring your own cake to enjoy, however please be aware we charge a cakeage fee. Just make sure to coordinate with the Fortress team when making your booking to ensure everything goes smoothly. Happy celebrating!
ParkingQ: IS THERE PARKING?A: There is no parking at either venue, but there are parking options nearby, and lots of public transport options.
For Melbourne: There are a number of parking facilities located within close proximity to Emporium Melbourne in the CBD. Here are a couple:
Secure Parking - The Strand Car Park, 1-2 min walking distance
Wilson Parking – Melbourne Central, 1-2 min walking distance
For Sydney: Central Park Mall does not have a public car park, however is well connected to many other forms of transport and is just a 5 minute walk from Central Train Station and a 10 minute walk from Redfern Train Station. Here are a couple parking options:
Mercure Sydney Parking, Little Regent Street
Wilson Parking, Market City Car Park, 2 Quay Street
PeripheralsQ: CAN I BRING IN MY OWN PERIPHERALS?A: Yes, you can.
Events & Bookings
Q: How can I book a function or event at Fortress?
A: You can book events, including corporate functions and birthday parties, through our Functions Page. Select your group size and preferred location to view available packages.
Q: What games are available in the arcade?
A: Our arcade features a variety of games, including rhythm favorites like Mai Mai and Taiko no Tatsujin, as well as classics like Mario Kart and pinball. Discover more on our fortress.games/arcade
Addition for Sales
Corporate Functions & Team Building
Q: What types of corporate events can Fortress host?
A: Fortress offers a variety of corporate event options, including team-building activities, end-of-financial-year parties, social gatherings, and more.
Q: What is the capacity for corporate events?
A: Fortress can accommodate groups ranging from 10 to 1,000 people, with various spaces like themed restaurants, bars, private booths, and a grand Esports Arena.
Q: What entertainment options are available for corporate events?
A: Entertainment options include DJs, retro and modern games, immersive activities, arcade games, hosted tournaments, and more.
Q: Are food and beverage packages available?
A: Yes, all-inclusive food and beverage packages are available, starting from $59 per person.
Conferences & Large Events
Q: What types of large events can Fortress accommodate?
A: Fortress is equipped to host conferences, product launches, brand activations, awards shows, live panels, ceremonies, and more.
Q: What facilities are available for conferences?
A: Facilities include state-of-the-art production and broadcast capabilities, a 400” LED screen, high-speed WiFi, and expert AV teams to manage system operations.
Q: Are there customizable packages for large events?
A: Yes, Fortress offers customizable packages, including conference packages, banquet packages, cocktail parties, and more, tailored to meet specific event needs.
Adult Birthday Parties at Fortress
Q: What types of birthday party packages are available at Fortress?
A: Fortress offers several adult birthday party packages, including the Tavern Heroes Booth Package, Tavern Table Package, and PC LAN Package. Each package includes gaming options, catering, and beverage selections tailored to your preferences.
Q: What is included in the Tavern Heroes Booth Package?
A: The Tavern Heroes Booth Package includes a 2-hour booking of Heroes Booths with freeplay on Nintendo Switch, Xbox One, and PS4, board game hire, substantial catering with menu options, and one standard drink per person. Upgrade options are available for additional drinks, desserts, and extended table hire.
Q: How many guests can I have for my birthday party?
A: Guest capacities vary by package. The Tavern Heroes Booth and Tavern Table packages accommodate 10 to 30 guests, while the PC LAN Package is suitable for 5 to 15 guests.
Q: Are there upgrade options for the birthday packages?
A: Yes, upgrade options include additional standard drinks, desserts, extra hours of table hire, and arcade freeplay. Specific upgrade costs vary by package.
Q: How can I book a birthday party at Fortress?
A: You can make a booking by visiting the Fortress Birthdays Page and selecting your preferred package and location.
ids Birthday Parties at Fortress
Q: What types of kids' birthday party packages are available at Fortress?
A: Fortress offers several kids' birthday party packages, including the Legendary Quest Console Party, Epic Showdown PC Gaming Party, and Power Play Arcade Party. Each package includes gaming options, arcade credits, and a slime showbag for the birthday child.
Q: What is included in the Legendary Quest Console Party package?
A: The Legendary Quest Console Party package includes 1.5 hours of Heroes Booth gameplay with access to Nintendo Switch, Xbox, and PS4, a $10 arcade pass per child, and a slime showbag for the birthday child.
Q: What is included in the Epic Showdown PC Gaming Party package?
A: The Epic Showdown PC Gaming Party package offers 1.5 hours of PC gameplay, a $10 arcade pass per child, and a slime showbag for the birthday child.
Q: What is included in the Power Play Arcade Party package?
A: The Power Play Arcade Party package features 1 hour of arcade gameplay, 200 redemption tickets per child, a hosted Mario Kart competition, and a slime showbag for the birthday child.
Q: How can I book a kids' birthday party at Fortress?
A: For groups of up to 15 kids, you can book instantly online by selecting your preferred date, time, and package. For larger groups of 16 or more, submit an enquiry, and the Fortress team will assist in tailoring the perfect party experience.
Q: Are digital party invitations provided?
A: Yes, Fortress offers free Fortress-themed digital party invitations featuring characters like Vela the Sorceress and Tormance the Celestial Beast, perfect for kids' and teens' birthdays.
Q: What food and beverages are included in the kids' party packages?
A: Kids' party packages include unlimited soft drinks and filtered water, along with catering options like pizza, popcorn chicken, and fries.
Q: Is there a party host provided during the event?
A: Yes, a dedicated party host will be present for the duration of your event to ensure everything runs smoothly.
Q: Can I add extra gameplay or food to the party package?
A: Yes, you can add food platters, bar tabs, and extra gameplay to enhance your party experience.
Q: What types of party packages are available for Bucks, Hens, and Hucks at Fortress?
A: Fortress offers several themed party packages:
Tavern Heroes Booth Package: Includes a 2-hour booking of Heroes Booths with freeplay on Nintendo Switch, Xbox One, and PS4, board game hire, substantial catering options, and one standard drink per person. Upgrade options are available for additional drinks, desserts, and extended table hire.
PC LAN Package: Offers a 4-hour PC LAN booking with a $40 food and beverage credit, access to a curated list of games, and upgrade options for extra gameplay time, arcade freeplay, and additional food and beverage vouchers.
Tavern Table Package: Features a 2-hour Tavern Table booking with board game hire, substantial catering options, and one standard drink per person. Upgrade options include additional drinks, desserts, and extended table hire.
Q: What is the capacity for these party packages?
A: Capacities vary by package:
Tavern Heroes Booth Package: Minimum 10 guests, maximum 30 guests.
PC LAN Package: Minimum 5 guests, maximum 15 guests.
Tavern Table Package: Minimum 10 guests, maximum 30 guests.
Q: Are there upgrade options available for the party packages?
A: Yes, upgrade options include:
Additional standard drinks per person.
Desserts.
Extra hour of Tavern Table or PC gameplay.
Arcade freeplay.
Food and beverage voucher upgrades.
Q: How can I book a Bucks, Hens, or Hucks party at Fortress?
A: You can make a booking by visiting the Fortress Bucks & Hens Page and selecting your preferred package and location.
Q: What is Fortress Academy?
A: Fortress Academy offers educational and activity-based experiences for youth aged 8–17, combining gaming with learning to develop skills like teamwork, problem-solving, and creativity in a fun environment.
Q: What types of packages are available?
A: There are two main types of packages:
Youth Education Event Experiences (EduPackages): Include a 15-minute tour, a 30-minute EduTalk with Q&A, 75 minutes of hosted educational PC gameplay, and 30 minutes of arcade gameplay.
Youth Activity Only Experiences: Focus on gameplay with options for 1, 2, or 3-hour sessions involving PC, console, or arcade games.
Q: What are the pricing options?
A: Pricing varies based on the package:
EduPackages:
2 hours: $35 per person
2.5 hours: $45 per person
Activity Only Packages:
1 hour: $18 per person
2 hours: $28 per person
3 hours: $38 per person
Q: Are there any special offers available?
A: Yes, booking a half or full-day delegate package may qualify for 50% off venue hire. Terms and conditions apply; please speak to the sales team for details.
Q: How can I book a package?
A: You can book or enquire about packages by visiting the Fortress Academy Youth Packages page and selecting your preferred options.